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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Gonzalez - Aquino

Amy Gonzalez - Aquino

October 26, 2026

5  out of  5
rating by Amy Gonzalez - Aquino
"My husband and I had such a great experience with Claudia Mitchell at State Farm! She was incredibly kind, helpful, and patient throughout the entire process. She went above and beyond to help us, and we truly appreciate how easy and stress-free she made everything. It’s not every day you come across someone who genuinely cares about helping others. We highly recommend Claudia to anyone looking for great customer service! ❤️"
We responded:
"Thank you so much for the 5 stars, Amy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Leticia Bosquez

October 24, 2026

5  out of  5
rating by Leticia Bosquez
"Thank You Yvonne ! She helped me with car and Life insurance, at my age no had ever talked to me about life insurance. She gave me a great deal that fell inside my budget. She is patient and very knowledgeable. Im letting my friends know."
We responded:
"Thanks so much for the fantastic rating, Leticia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Clarissa Mendez

October 24, 2026

5  out of  5
rating by Clarissa Mendez
"I highly recommend Mrs. Karla Yvonne very nice, patient, loving attitude who explained every little detail I needed to know... Thank you 😊"
Profile photo of Maria Mendez

Maria Mendez

October 24, 2026

5  out of  5
rating by Maria Mendez
"Thank You Yvonne, for helping me with my insurance , she explained every detail. I recommend her 100%"
We responded:
"Thank you so much for the 5 stars, Maria! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Federico Gonzalez

Federico Gonzalez

October 23, 2026

5  out of  5
rating by Federico Gonzalez
"Superb service and attention
Thank you Claudia Mitchell"
We responded:
"Hi Federico, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Luis Estrada’s team.  Please reach out to us if any questions come up!  - Luis Estrada’s Insurance Team "
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Tommy Tompkins

October 22, 2026

5  out of  5
rating by Tommy Tompkins
"Great service by Crystal
Go do business with her"
We responded:
"Tommy, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of klaudya klaudya

klaudya klaudya

October 21, 2026

5  out of  5
rating by klaudya klaudya
"Highly recommend Mrs Yvonne for her excellent customer service and fast response."
Profile photo of Edgar Cardenas

Edgar Cardenas

October 16, 2026

5  out of  5
rating by Edgar Cardenas
"Great Service. Thank you Claudia."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Amada

Amada

October 13, 2026

5  out of  5
rating by Amada
"Very patient to help me obtain all the information necessary in such a professional manner."
We responded:
"Thank you for the 5-star review of Luis Estrada’s team - we really appreciate your kind words! "
Profile photo of Joshua Tirado

Joshua Tirado

October 9, 2026

5  out of  5
rating by Joshua Tirado
"Claudia and Luis were really amazing to work with. They helped Marlenne and I with switching from PA to Texas and made the entire process worry free. I highly recommend this office for all your personal and business needs!"
We responded:
"Thank you so much for the 5-star rating, Joshua! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luis Estrada "
Profile photo of Julio Lopez

Julio Lopez

October 8, 2026

5  out of  5
rating by Julio Lopez
"Excelente servicio."
We responded:
"Hi Julio, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Luis Estrada, Your State Farm Agent "
Profile photo of Martin Mireles

Martin Mireles

October 8, 2026

5  out of  5
rating by Martin Mireles
"Creat customer service by Crystal"
We responded:
"Thank you so much for the 5-star rating, Martin! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luis Estrada "
Profile photo of John Kilburn

John Kilburn

October 7, 2026

5  out of  5
rating by John Kilburn
"Crystal was efficient and listened to us. Great work!"
We responded:
"John, thank you for the fantastic review! We’re always here to support you with your insurance needs in Laredo. "
Profile photo of Beatriz Lerma

Beatriz Lerma

October 7, 2026

5  out of  5
rating by Beatriz Lerma
"Gracias Erika excelente servicio"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Laredo to know you had such a great experience with us. "
Profile photo of Maria Villanueva

Maria Villanueva

October 7, 2026

5  out of  5
rating by Maria Villanueva
"Thank Yvonne for explaining the coverages. And prices in detail. Great customer service."
We responded:
"Thank you for the 5-star review of Luis Estrada’s team - we really appreciate your kind words! "
Profile photo of Maria Cisneros

Maria Cisneros

October 6, 2026

5  out of  5
rating by Maria Cisneros
"The staff at State Farm was very helpful, Crystal had excellent customer service she helped us with the quote for our insurance."
We responded:
"Thank you so much for your wonderful feedback of us here at Luis Estrada’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Luis Estrada’s Insurance Team "
Profile photo of Regina Flores

Regina Flores

October 5, 2026

5  out of  5
rating by Regina Flores
"Cristal
Súper amable y muy buena atención al cliente"
We responded:
"Thank you so much for the 5 stars, Regina! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Alejandra Rivera Perez

Alejandra Rivera Perez

September 28, 2026

5  out of  5
rating by Alejandra Rivera Perez
"I had a great experience working with Claudia Mitchell at State Farm. She was very patient and took the time to explain the different coverage options to me instead of simply trying to sell me a policy. She helped me understand what I was paying for and guided me in choosing the coverage that made the most sense for my auto insurance needs. I really appreciated how knowledgeable, helpful, and easy to work with she was. I highly recommend Claudia to anyone looking for an insurance agent who will take the time to truly help you understand your options."
We responded:
"Hi Alejandra, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Laredo.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Luis Estrada "
Profile photo of SARIC SANTILLAN

SARIC SANTILLAN

September 24, 2026

5  out of  5
rating by SARIC SANTILLAN
"Reasonable prices and the sales rep Ckauda she was super nice and help us in our coverage foe our vehicle 🙌🏼now full coverage and lower price"
We responded:
"Hi SARIC, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Luis Estrada’s team.  Please reach out to us if any questions come up!  - Luis Estrada’s Insurance Team "
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C C

September 23, 2026

5  out of  5
rating by C C
"Claudia was great. Great customer service, good communication, and overall knowledgeable about what we needed."
We responded:
"C, thank you for the fantastic review! We’re always here to support you with your insurance needs in Laredo. "
Profile photo of Jose Mendiola

Jose Mendiola

September 23, 2026

5  out of  5
rating by Jose Mendiola
"Great Service and very professional team! Thank you Claudia Mitchel for your professionalism and quick response on your quote."
We responded:
"Jose, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Eduardo Sanchez

Eduardo Sanchez

September 22, 2026

5  out of  5
rating by Eduardo Sanchez
"Very professional and caring staff , specially Claudia , she was very helpful, for any insurance needs call Luis or his staff, very professionals and like I said helpful."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Sarah Moreno

Sarah Moreno

September 21, 2026

5  out of  5
rating by Sarah Moreno
"Claudia was very helpful, knowledgeable, and patient, taking the time to explain everything clearly and answer all my questions. I truly appreciate her professionalism and kindness and would definitely recommend her to anyone looking for life annd car insurance!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Haydeé Arizpe

Haydeé Arizpe

September 18, 2026

5  out of  5
rating by Haydeé Arizpe
"Gracias Erika por tu atención y por haberme ayudado en lo de la aseguranza de vida aparte de la del carro!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Luis Estrada’s team. "
Profile photo of Ray Johnson

Ray Johnson

September 18, 2026

5  out of  5
rating by Ray Johnson
"Great service and professional service"
We responded:
"Thank you for the 5-star review, Ray! We’re proud to serve the Laredo community and truly appreciate your support. "