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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alejandra Rivera Perez

Alejandra Rivera Perez

September 28, 2026

5  out of  5
rating by Alejandra Rivera Perez
"I had a great experience working with Claudia Mitchell at State Farm. She was very patient and took the time to explain the different coverage options to me instead of simply trying to sell me a policy. She helped me understand what I was paying for and guided me in choosing the coverage that made the most sense for my auto insurance needs. I really appreciated how knowledgeable, helpful, and easy to work with she was. I highly recommend Claudia to anyone looking for an insurance agent who will take the time to truly help you understand your options."
We responded:
"Hi Alejandra, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Laredo.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Luis Estrada "
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SARIC SANTILLAN

September 24, 2026

5  out of  5
rating by SARIC SANTILLAN
"Reasonable prices and the sales rep Ckauda she was super nice and help us in our coverage foe our vehicle 🙌🏼now full coverage and lower price"
We responded:
"Hi SARIC, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Luis Estrada’s team.  Please reach out to us if any questions come up!  - Luis Estrada’s Insurance Team "
Profile photo of C C

C C

September 23, 2026

5  out of  5
rating by C C
"Claudia was great. Great customer service, good communication, and overall knowledgeable about what we needed."
We responded:
"C, thank you for the fantastic review! We’re always here to support you with your insurance needs in Laredo. "
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Jose Mendiola

September 23, 2026

5  out of  5
rating by Jose Mendiola
"Great Service and very professional team! Thank you Claudia Mitchel for your professionalism and quick response on your quote."
We responded:
"Jose, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Eduardo Sanchez

September 22, 2026

5  out of  5
rating by Eduardo Sanchez
"Very professional and caring staff , specially Claudia , she was very helpful, for any insurance needs call Luis or his staff, very professionals and like I said helpful."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Sarah Moreno

September 21, 2026

5  out of  5
rating by Sarah Moreno
"Claudia was very helpful, knowledgeable, and patient, taking the time to explain everything clearly and answer all my questions. I truly appreciate her professionalism and kindness and would definitely recommend her to anyone looking for life annd car insurance!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Haydeé Arizpe

September 18, 2026

5  out of  5
rating by Haydeé Arizpe
"Gracias Erika por tu atención y por haberme ayudado en lo de la aseguranza de vida aparte de la del carro!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Luis Estrada’s team. "
Profile photo of Ray Johnson

Ray Johnson

September 18, 2026

5  out of  5
rating by Ray Johnson
"Great service and professional service"
We responded:
"Thank you for the 5-star review, Ray! We’re proud to serve the Laredo community and truly appreciate your support. "
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Diana Calderon

September 15, 2026

5  out of  5
rating by Diana Calderon
"Thanks Claudia Mitchell and Karla great service"
We responded:
"Thanks so much for the amazing review, Diana! We really appreciate your support here in Laredo. Just reach out anytime if you need us - we’re here for you. "
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Laura Garcia

September 8, 2026

5  out of  5
rating by Laura Garcia
"Stephanie Contreras Account Manager, excelente servicio, en todo momento me aclaro mis dudas y me ayudo a encontrar el mejor precio para la aseguranza que requeria, en un poco tiempo, fue sencillo y de excelente trato, me cambie y ahora tengo una mejor aseguranza, en excelente precio.

“ Muchas Gracias” 🙂 La recomiendo!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Laredo to know you had such a great experience with us. "
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Hector Mitchell

September 5, 2026

5  out of  5
rating by Hector Mitchell
"Luis Estrada the best insurance in town. Reach out to Claudia Mitchell"
We responded:
"Thank you so much for the 5 stars, Hector! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Hector Mitchell

Hector Mitchell

September 5, 2026

5  out of  5
rating by Hector Mitchell
"Luis Estrada State Farm Agent Great Customer service"
We responded:
"Thank you for the 5-star review, Hector! We’re proud to serve the Laredo community and truly appreciate your support. "
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Diana Vigil

September 5, 2026

5  out of  5
rating by Diana Vigil
"Spoke to Claudia today from state farm. Regarding my insurance she was very friendly and professional. She answered all my questions and helped me out. Thank you so much. State farm the best insurance ever."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Veronica L.

Veronica L.

September 4, 2026

5  out of  5
rating by Veronica L.
"I have had great results working with Karla E., for my insurance needs in more than one occasion. She is always professional, knowledgeable, and goes above and beyond to address all my questions and needs every time. I truly appreciate her support."
We responded:
"Veronica, thank you for the fantastic review! We’re always here to support you with your insurance needs in Laredo. "
Profile photo of Sonia Guerra

Sonia Guerra

September 4, 2026

5  out of  5
rating by Sonia Guerra
"Cristal y Yvonne son suuuuper atentas y serviciales. Explican muy bien los servicios.."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Laredo to know you had such a great experience with us. "
Profile photo of Fabricio Rodriguez

Fabricio Rodriguez

September 4, 2026

5  out of  5
rating by Fabricio Rodriguez
"I was receive with well welcome amazing staff and Stephanie Contreras was a great help towards insuring my car’s"
We responded:
"Thanks so much for the fantastic rating, Fabricio! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Lulu Gomez

Lulu Gomez

September 4, 2026

5  out of  5
rating by Lulu Gomez
"Great customer service from Crystal."
We responded:
"Hi Lulu, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Luis Estrada, Your State Farm Agent "
Profile photo of Sylvia Rodriguez

Sylvia Rodriguez

September 2, 2026

5  out of  5
rating by Sylvia Rodriguez
"Muy contenta con le servicio de la señorita de
Satate Farm 🙏"
We responded:
"Thank you for the 5-star review of Luis Estrada’s team - we really appreciate your kind words! "
Profile photo of Romel Cuevas

Romel Cuevas

September 2, 2026

5  out of  5
rating by Romel Cuevas
"Karla helped me get a great rate for my 4 vehicles and my house !
Very helpful and professional"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Luis Estrada’s team. "
Profile photo of Hoa Mai

Hoa Mai

September 1, 2026

5  out of  5
rating by Hoa Mai
"10 star she is very helpful great service Al found me a great price for my auto insurance"
We responded:
"Hoa, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Manuel Esparza

Manuel Esparza

September 1, 2026

5  out of  5
rating by Manuel Esparza
"Was helped out by Liz on my new policy explained everything very well and made this process alot easier"
We responded:
"Wow, thank you for the 5-star review, Manuel! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Mandy Rodriguez

Mandy Rodriguez

August 28, 2026

5  out of  5
rating by Mandy Rodriguez
"Excelentes atenciones, y muy buen precio Stephanie"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Jaime Madera

Jaime Madera

August 27, 2026

5  out of  5
rating by Jaime Madera
"Erika Rubio was very attentive to detail on my needs to cover my autos. Very kind and patient to all my questions, loved her customer service approach!!!"
We responded:
"Thank you so much for your kind review, Jaime!  If you need insurance assistance, we are just an email or call away! - Luis Estrada, your State Farm Agent   "
Profile photo of Karla Navarro

Karla Navarro

August 27, 2026

5  out of  5
rating by Karla Navarro
"Switched to State Farm and had such a great experience! Crystal was very helpful and made the process very easy 🤗"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of america montemayor

america montemayor

August 27, 2026

5  out of  5
rating by america montemayor
"Thank you to Crystal! Great serivce."
We responded:
"america, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "